Privacy Policy

At Botanikit, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website botanikit.com or purchase from our store.

1. Information We Collect

When you browse our store or make a purchase, we may collect the following types of information:

  • Personal Information: name, shipping address, billing address, email address, phone number, and payment details.
  • Device Information: IP address, web browser, time zone, and cookies installed on your device.
  • Order Information: products viewed, items in your cart, order history, and preferences.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you (order updates, confirmations, support)
  • Personalize your experience and recommend products
  • Improve our website and services
  • Send marketing communications if you opt in

3. Sharing Your Information

We share your information only as needed with trusted third parties, including:

  • Shopify – our store platform provider
  • Payment processors (like Shopify Payments, PayPal)
  • Shipping partners (to deliver your order)
  • Analytics and advertising tools (like Google Analytics, Meta)

We do not sell your personal information.

4. Your Rights

If you are a resident of certain regions (like the EU or California), you have the right to:

  • Access, correct, or delete your personal data
  • Opt-out of marketing communications at any time
  • Request details about how your data is used

To exercise these rights, contact us at support@botanikit.com.

5. Cookies

We use cookies and similar technologies to improve your experience on our site. These help us remember your preferences, track site usage, and offer personalized content.

You can control cookies through your browser settings.

6. Data Retention

We retain your order information for our records unless you ask us to delete it.

7. Security

We implement industry-standard security measures to protect your data. However, no online method is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Services

Our site may link to third-party services or content (e.g. social media, external blogs). We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

We may update this policy from time to time to reflect changes to our practices or for legal reasons. Changes will be posted here with a new effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

support@botanikit.com